General Conditions

Object and general


These General Conditions (hereinafter “General Conditions”), together with any specific conditions that may be established, regulate the conditions for purchasing products through the website (hereinafter “Website” or “Portal”), owned by Onofrana & Artesanos SL (from now on “Casa by Anita”), with CIF B-93695427, registered at the Commercial Registry of Malaga, with registered office at Calle Paris, 9 casa 6ª, 29630 Benalmadena.


The use of the Website services, as well as the purchase of any of the products offered, implies acceptance by the User, without reservations of any kind, of each and every one of these General Conditions. The registration on the Website and the use of the services implies that your data as a User will be part of the Casa by Anita files, and your treatment will be in accordance with the provisions of the Privacy Policy, which the User expressly declares to know and accept.


Casa by Anita provides information about products, and offers the possibility of their purchase through the Website. Persons wishing to purchase products must be a “Registered User” or “Guest User”, which can be acquired by filling out the respective registration form before the purchase process and following the steps that Casa by Anita communicates later through the Website.


These General Conditions, together with the Portal’s Legal Notice and Privacy Policy, are the only conditions applicable to the use of the Portal and the purchase of products through it and replace any other conditions, unless prior written agreement between Casa by Anita and the User. Consequently, the User who accesses the Portal, registers and purchases items through the Portal agrees to be bound by the General Conditions, the Legal Notice and the Privacy Policy as they are written when accessing the Portal.


Any User who registers on the Website must be at least eighteen (18) years of age.


Product information


The photographs, graphic or iconographic representations and videos related to Casa by Anita’s products, as well as commercial names, brands or distinctive signs of any kind contained on the Site, are intended to provide the greatest amount of information; however, the User must take into account that they are for guidance purposes only and, therefore, are not exhaustive.


Casa by Anita reserves the right to decide, at any time, the products offered to Users through the Portal. In this way, Casa by Anita may at any time add new products to those included in the Portal, it being understood, unless otherwise stated, that such new products will be governed by the provisions of the General Conditions in force at the time.


In addition, Casa by Anita reserves the right to stop giving access, at any time and without prior notice, to any of the products offered on the Portal.


In the event that, due to force majeure circumstances, a product is not available after purchase, Casa by Anita will inform the User by email of the total or, if applicable, partial cancellation of the order. The partial cancellation of the order does not confer the right to cancel the entire order, without prejudice to the exercise of the right of cancellation that corresponds to the User in accordance with the provisions of these General Conditions.


Product Specificities


Since many of the products we sell are handmade, we cannot guarantee that they will always be exactly the same as the one pictured in the photos on the website. The particularity of manual work lies in the fact that it is exclusive and unrepeatable, this is also where much of its charm and value comes from.


Since our artisans or suppliers use, for example, natural skins, they can sometimes have slightly different shades, such as articles that come from animal hair or hand-painted articles, they may vary depending on the animal’s characteristics or the inspiration of the animal. Craftsman.


We are not here to deceive anyone, nor is our business concept, if you are looking for a mass-produced product, which is on the shelves of large supermarkets, we cannot help you.


If you have doubts? we will be happy to clarify, this is our duty, but if you prefer unique pieces, with character, authenticity, made with passion, manufactured to last, we are at your entire disposal.


Product purchase system


To proceed with the purchase of the product, the registered user or guest, who must be over eighteen (18) years old, must select the product they wish to purchase and add it to the Shopping Cart. Once the selection of products to be purchased is completed, the User must click on the “Checkout” icon, then the products selected for purchase will be indicated and the User will have to choose between sending the products to the address entered in their registration data (being able to choose between any of the addresses contained in their registration data), or another address, and the shipping method, then the user must click on the ‘Pay’ icon.


The username, e-mail address and password provided to Casa by Anita are elements of identification and authorization to access and make purchases and are personal and non-transferable, the username, password and email address can be modified, if necessary. where the modified password, username and / or email address will lose its validity.


Once the purchase process is completed, Casa by Anita will send an email confirming receipt of the order to the email address provided by the User within twenty-four (24) hours after placing the order. The order confirmation sent by Casa by Anita will not be valid as an invoice, only as proof of purchase. Casa by Anita’s Customer Service Department will send the corresponding invoice to the customer within thirty (30) days from the payment confirmation date.


If you need additional help, you can contact us, we are happy to help you, the products in our online store are sold by Onofrana & Artesanos SL, C.F.I. B-93695427 based in Calle Paris, 9 casa 6A, 29639 Benalmadena, Málaga


Phone: +34 951666861 Email:


Gift Offer


We offer you the possibility to send gifts through our website. Make the purchase on your computer as usual, select the shipping address to which we send the gift and check the gift option. You will be able to write a personalized message to the recipient and also a personalized gift packaging, at this point, you will be informed of the additional cost of the gift option, if applicable. Each “Gift Offer Option” must be associated with a single order and delivery address.


In the case of providing personal data of third parties, it guarantees that you have the necessary authorizations for its treatment. You are also required to inform these third parties about the terms and conditions of the processing of your data.


If you received a gift, to make an exchange or return you will need to follow the usual procedure of our Returns Policy. The return amount will be refunded to the person who made the purchase and in the same form of payment used.


Product prices


The prices of products offered through the website include all applicable taxes. The costs of shipping the products on behalf of the buyer will be detailed and detailed in the “Your Cart” section of the Website.


Casa by Anita reserves the right to modify the prices reflected on the Website, at any time. Products will be billed at the current price indicated on the website at the time of order registration.